We are very much looking forward to welcoming you to Glan Clwyd isa and to help you plan your stay please see some important details below:

Arrival & Departure Time

  • Arrival is from 4pm
  • Departure is by 10am, unless otherwise agreed.

Grocery Delivery Service

  • Tesco, Morrison’s, Sainsbury’s all deliver to Glan Clwyd Isa, please arrange for your delivery to arrive after your arrival at your cottage.

What to Expect on Arrival

Complimentary super fast 50mps+ Wi-Fi is available in each cottage,.We pride ourselves on making our holiday cottages feel like a home from home for you and therefore we equip them generously with a wide variety items:


  • Chocolates
  • Wine
  • Welcome biscuits
  • Tea bags
  • Instant coffee
  • Fresh milk (1 litre)
  • Sugar



  • All beds will be made up with fresh linen
  • A hand towel & bath sheet per guest



  • Hand towel
  • Bath mat
  • Toilet rolls (2 per bathroom)
  • Liquid soap (by each basin)
  • Toilet cleaner


  • Dishwasher
  • Washing machine & clothes maid
  • Fridge/freezer
  • Toaster
  • Kettle
  • Televisions
  • Hairdryer
  • Whisk
  • Digital Radio
  • Barbecue



  • Washing-up liquid
  • Surface cleaner
  • Salt & pepper
  • Kitchen roll
  • Tea towels
  • Dishcloths
  • Oven gloves
  • Sponges
  • Dishwasher tablets
  • Washing tablets (for clothes)
  • Cling film

What to Bring with You

Whilst we try to provide as much as we can for your stay, we ask that you bring your own swimming towels if you are staying between April & October.

What You Can Request in Advance

If you are travelling with young children, we have various items available to make your stay more comfortable:

Please If you have not already done so please let us know via the extras list under your booking if your require toddler / Baby essentials putting in to your cottage prior to arrival.

Baby Essentials Package includes:

  • Travel cot (linen not provided)
  • Baby bath
  • Microwave steriliser
  • Changing mat
  • Bouncer chair
  • Plug in night light
  • Selections of baby books

Toddler Essentials Package includes:

  • Travel cot (linen not provided)
  • High Chair
  • stair gate
  • Bath mat
  • Sink step
  • Plug in night light
  • Change mat
  • Plastic plates, bowls & cutlery
  • Selection of toddler books

They are for complimentary use during your stay.

Please contact us if you have any questions.